In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose "All Apps" -> swipe or scroll right and choose "Control Panel" (under Windows System section) -> Hardware and Sound -> Device Manager
In Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager
It allows you to see all of the devices recognized by your system, and the drivers associated with them.
To install a driver in Windows, you will need to use a built-in utility called Device Manager. Please reply in case you have any further issues.Once you download your new driver, then you need to install it.
Right-click a device or computer with the yellow warning icon, click Troubleshoot, wait while the troubleshooter tries to detect problems (this may take several minutes), and then follow the instructions. You can also troubleshoot a device and check if it helps
You may also refer the below mentioned link.Īlso check for the latest updated drivers for the Bluetooth device which is compatible with Windows 7 Operating system from the manufacturer’s website and install them.
This time it's made by Avantree & low and behold it's ALSO made w/ CSR chipset. So I returned that dongle & bought another one. Tried to search for specific driver but no luck. So I'm led to believe that the BT dongle is at fault. I tested both the keyboard & mouse w/ other Bluetooth devices (MacBook & iPad) and they're both discoverable. But when I tried to add device by Control Panel -> Hardware and Sound -> AddĪ device, nothing can be found even though BOTH the keyboard and mouse are in discovery/pairing mode. Click on the status within Device Manager and it seems to be working fine. Recognize the dongle, automatically installed driver (I'm assuming a generic one) dated. Stick that into my newly built windows7 SP1 machine, system I also bought a Bluetooth v4.0 dongle (made by e-Blue) with CSR chipset. OK I've tried TWO Bluetooth dongle, both with CSR chipset and I'm stuck.īasically I just bought new Microsoft Wedge Mobile keyboard along with Wedge touch mouse, both are Bluetooth devices.